Aloria Series Leather Office Chair

I purchased the admittedly expensive chair in part due to the warranty that was included with the product. Oak Hollow has ignored repeated requests from me when my chair backing broke less than 2 months after purchase. The chair is 2-3 stars at best, but this company is not worth your business if this is how they handle their customers.

This is definitely a well made chair, and it feels very sturdy. However, I am disappointed in the overall comfort of it, after using it for a few months now. I find my hips in particular being sore and aching even before the completion of a full 8hr work day. The seat depth does not accommodate my legs unfortunately, which is hugely disappointing because this was made for taller individuals.

Additionally, this chair came with both the standard and tall cylinder. I mistakenly installed the standard cylinder, which has been ok. However, the annoying part is that proved to be a permanent fixture. It is impossible to remove the chair from the base to change that cylinder out. So what's the point?? Customer service at "Buzz Seating" told me to turn the chair over and smash it with a mallet to release it.. that's unacceptable for a chair at this price point. Customer service at Oak Hollow did not respond to my email inquiries.

Overall I'm disappointed and would not recommend. I decided to pull the trigger on a pricier chair, and it's failed my expectations greatly. Customer service is unhelpful. So I'm not sure how to even resolve my matter..

I am 6'6" 235lbs, 36in inseam for reference.

I purchased the Alora office chair 18 months ago and all in all, this is a great chair. I am 6'6" tall, weigh 300 pounds, and the chair fits me well. The headrest, however, is useless. It sits way too far back on the chair and requires contortionist-like skills to even touch it with the back of my head. I had to add a small pillow to the headrest and even with an additional 4" of padding, it's uncomfortable to rest my head on it. I love the functionality of the chair; after 18 months, everything is working like new. If it weren't for the headrest, this would be a 5-star review.

I am 5’ 11 and have a fairly high desk. I had no idea what a difference the right desk could make. This chair was easy for my husband and I to put together and it is so incredibly comfortable. It provides great support and I live the way it can tilt back gently without me feeling like it is tipping too far. Great quality and super comfortable seat. Highly recommend!!

Leather is very comfy. Best chair ive ever had as someone 6'3". Highly recommend.